Lodinet - Technical Support

Lodinet is dedicated to making the Internet a positive experience in peoples lives; by providing superior customer oriented all-inclusive Internet Services to the public.

Please feel free to check out our FAQ page as many of your questions may be answered there.

Our Support Hotline: 7am-10pm, 365 days a year, professional, qualified technicians who are waiting to help you in any way possible! Please call us toll free at 1-888-LODINET.

Walk-in Support: Our local offices are located:
Lodi (Corporate Office) - 1209 W. Tokay Suite 11
Lodi, CA 95240

NEW! Lodinet setup software: Download now

If you haven't found the answer to any of your questions on our FAQ page feel free to call 1-888-LODINET, email us at support@lodinet.com or fill out the Technical Support Form below. When you submit your tech support report, it will be entered into our database for tracking purposes. It will be associated with the account name under which you enter into the Account Name field. After an initial assessment by our support department, the resolution of the problem will be assigned to an appropriate engineer.

Technical Support Form
Please be as specific as possible when describing the problem.

1. What software versions are you using?

Web Browser:

E-Mail

2. What operating system are you using?
(if you use a Macintosh, please specify the OS version in the "other" field)
Other:

3. Please enter a brief one-line description of the problem:

4. Please describe the exact steps taken when the problem occurs:

5. If the problem causes any error messages to appear, please write down the exact text displayed and enter it here:

6. When would be the best time to contact you while you are at this computer? Please indicate what telephone number would you prefer we used:

Account Name:
(*Required - as it
appears on your bill)

Dial-up User Name:

Phone Number:

E-mail:
(*Required)

Best Time to Call:

We may need to contact you for more information in order to help you resolve your problem.