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SERVICE AGREEMENT
By using Lodinet services, you agree to be bound by and to comply with this Agreement, as
if you had signed it. Please remember that Lodinet service is conditioned on your continued acceptance and compliance with
the Terms and Conditions and Acceptable Use Policy. Violation of any
provision of this Agreement is grounds for immediate termination of your Lodinet
account.
IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT, YOU SHOULD IMMEDIATELY
END YOUR USE OF Lodinet AND NOTIFY Lodinet SO THAT Lodinet MAY CLOSE YOUR ACCOUNT.
Section 1: Services
1. This Agreement establishes the terms and conditions for all
types of accounts offered by Lodinet, both personal
and business, and the services available through those accounts. Lodinet will provide Services on its systems to you in
exchange for recurring payment of subscription fees and full compliance
with this Agreement. Lodinet will publish a notice of
fee increases at least 30 days before such increases take effect.
Lodinet reserves the right to charge and
require payment of setup fees prior to activation of any Services. You
may not lease, rent, transfer or resell Lodinet Services or any portion of
Lodinet Services to any
other party in any other way.
You may not use Lodinet Services to compete
with Lodinet or promote products or services,
which compete with Lodinet.
2. Lodinet reserves the right to discontinue
any and all Services to you at any time, without prior notice or
liability, for any conduct which Lodinet, in its
sole discretion, determines to violate the Agreement or is otherwise
harmful to LODINET’S interests or the interests
of others. Lodinet also may limit, restrict or
prohibit access to its system resources, as Lodinet, in its sole discretion, considers appropriate to
provide the availability of such resources.
3. You are responsible for obtaining and maintaining any
communications equipment necessary to connect to Lodinet services, including modems, computer hardware and
software, and long distance or local telephone service. You are
responsible for ensuring that such equipment or service is compatible
with LODINET’S requirements. In addition, you are
responsible for maintaining the security of your account, password,
files, network and user access, and any information you disseminate
through Lodinet services or other Internet
services, and for all use of your account with or without your
knowledge or consent.
4. If Lodinet receives complaints or otherwise
becomes aware of possible violations of the Agreement, Lodinet may, in its sole discretion, initiate an investigation.
This investigation may include gathering information from and about
account holders and examining the content of personal electronic
communications, Web pages or Personal Web Pages on LODINET’S servers. During any investigation, Lodinet may suspend services to any customer being investigated
and/or remove the material from its servers. You agree to cooperate
with any such investigation. If Lodinet determines, in its sole discretion, that a violation of the Agreement
has occurred, it may, but will not be obligated to, take enforcement
measures. Violations of this nature could also subject you to criminal
or civil liability including monetary damages.
5. Unless otherwise specified, the Customer can use no more than
one dialup connection anytime. If the Customer establishes two or more
dialup connections at one time, we must assume your secure password
has been violated and your account will be immediately suspended.
6. While the number of on-line hours per month is un-metered, the
monthly fee that Lodinet assesses the customer is
not intended to constitute an offer of a dedicated line. A dedicated
line is a modem and telephone line specifically for the usage of one
customer and Lodinet, providing that customer
guaranteed access upon demand with no time restrictions. You agree
that in order to keep LODINET’S costs low and
ensure maximum utilization by all users, Lodinet reserves the right to determine reasonable usage on a case-by-case
basis, and terminate any connection for any reason.
7. Lodinet makes no warranty regarding system
and/or network availability and/or system access speed. Although Lodinet
strives to maintain 100% network availability
and usability for customers, there are many factors and variables,
which are out of LODINET’S direct control. System
availability and response speed can and will vary, and no warranty or
guarantee for either is made and/or claimed. Refer to Section 4 for
information on liability information.
Section 2: Billing
1. You agree to provide Lodinet with accurate
and complete billing information, including your legal name, address,
and telephone number, and to update this information within 30 days of
any change to it. Payment for a Lodinet account or
Service by fraudulent means will result in immediate and permanent
termination of the account, possible civil damages and criminal
penalties.
2. If Lodinet does not receive Customer's
payment when due, or Customer’s credit card is declined for any
reason, Customer's account may be terminated or placed on a financial
hold pending payment.
3. Lodinet will invoice Customer for Services
on a monthly / regular basis. However, failure to receive an invoice
for any reason shall not relieve Customer of the responsibility to pay
fees in a timely manner. Fees for Services are payable in advance.
4. Accounts that are delinquent by more than one billing cycle may
be suspended, cancelled, and/or sent to a collections agency.
5. You acknowledge responsibility for any account you have opened
until payment in full is made. If your account is delinquent, Lodinet will not release your domain name.
6. Lodinet reserves the right to charge a fee
for payments received past due.
7. Lodinet reserves the right to charge a
service reconnection fee to reinstate suspended accounts.
8. Lodinet reserves the right to charge a
$20.00 service charge for each returned check.
9. Payment may be made by cash, credit card, check or money order.
10. Lodinet Accounts Receivable may be reached
by e-mail at: billing@lodinet.com, by
telephone at 209-339-7130 or by facsimile at 209-334-7956.
11. Customer may terminate this Agreement by providing written or verbal notice to
LODINET. Upon termination, LODINET shall delete customer’s files stored on its system.
LODINET is not responsible for maintaining material that it deletes from its servers if you cancel your service with
LODINET, or if the material violates any provision of these Terms and Conditions, or
LODINET'S Acceptable Use Policy.
12. LODINET does not pro-rate monthly accounts for cancellation purposes. Any money, including setup fees, and/or access fees, paid by you to
LODINET for service, in setup of service, or in advance for service, shall be forfeited to
LODINET as a cancellation fee and is not refundable.
13. Cancellation of service does not, under any circumstances, relieve your obligation to pay any debts to
LODINET. Allowing your account to become past due in multiple billing cycles or refusing to pay for service is not
an acceptable method for canceling your service.
14. To avoid further charges, please notify Lodinet
BEFORE the end of your billing cycle if you want to cancel service. Please
don’t assume because you have not paid an invoice that we will
cancel/suspend your service. This
is a continuous contract, which means that at the end of your prepaid
service, we will invoice you again. Unless you contact us by phone, fax or
email, your service WILL remain active and you will be liable for any and
all charges, whether you use it or not.
Section 3: Content
1. Lodinet Services include access to many areas of
the Internet. Some of these areas contain discussion, materials, and
pictures that could be harmful, offensive and/or intended for adult
audiences. Lodinet account holders must be at least
eighteen (18) years of age. If you are a minor's parent or legal guardian,
you agree: (a) to exercise supervision over the minor's access to the
Internet, (b) to assume all risk associated with viewing content or
exposing any minor or other person to content in the Internet, and (c) to
defend, indemnify and hold Lodinet harmless from any
claims, losses and damages, including attorney's fees, resulting from
viewing content or exposing any minor or other person to content on the
Internet.
2. Lodinet exercises no control whatsoever over the
content of information passing through its network or equipment. It is
foreseeable that disputes may arise between you and other individuals or
entities or between you and Lodinet related to such
content. Such disputes could involve, among other things, the use or
misuse of domain names, the infringement of copyrights, trademarks or
other rights in intellectual property, defamation, fraud, and the use or
misuse of information. You agree that all claims, disputes or wrongdoing
which result from or which are related in any way to the content of
information passing through LODINET’S network or
equipment are your sole and exclusive responsibility. You agree to
indemnify and hold Lodinet harmless from and against
all claims, damages, costs and expenses (including attorneys' fees) which
result from or which are related in any way to the content of information
passing through LODINET’S network or equipment, or to
your use of Lodinet Services, equipment or the
Internet. It is your responsibility to use Lodinet Services for lawful purposes only. This agreement to indemnify shall
survive the termination of the Agreement. You will not assign or transfer
the rights and Services granted hereunder to any other person or any other
location. Use of Lodinet Services, equipment or the
Internet constitutes acceptance of this Agreement in full. Use of the
Internet and the information available through it is at your own risk.
3. To comply with applicable laws and appropriate requests from
government and law enforcement to operate our systems properly, or to
protect ourselves or our account holders, Lodinet reserves the right to access and disclose any information including
without limitation to the user names of accountholders, the contents of
the of personal electronic communication passing through its network, and
any other information it deems necessary or appropriate.
4. Lodinet will fully cooperate with law
enforcement authorities in investigating suspected lawbreakers. Lodinet reserves the right to report to law enforcement any
suspected illegal activity of which it becomes aware.
Section 4: Limitation of Liability
1. The Services provided by Lodinet and any
equipment owned by Lodinet and used by you, are
provided AS IS, WITHOUT WARRANTY OF ANY KIND, INCLUDING THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU
AGREE THAT Lodinet WILL NOT BE LIABLE FOR ANY LOSS OF
PROFITS, LOSS OF USE, INTERRUPTION OF BUSINESS, OR ANY DIRECT, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND WHETHER UNDER THIS
AGREEMENT OR OTHERWISE, EVEN IF Lodinet IS ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. Lodinet, its
employees, agents, suppliers, vendors and distributors make no warranty of
any kind, either express or implied, regarding the quality, accuracy, or
validity of the data and/or information available on its systems, or
residing on or passing through its interconnecting networks, or that Lodinet
Services will be uninterrupted or error free.
2. Lodinet is not and will not be responsible for
interruptions or discountenances of service caused by factors beyond its
control, including, but not limited to, equipment failure, delays,
negligence (by either Lodinet or WORLD ACCESS COMMUNICATION’S suppliers and/or vendors), strikes, or acts of God
and/or nature.
3. In no event will Lodinet be liable to you or any
other party, including, without limitation, for any damages, financial or
otherwise, incurred as a result of use of the service, products obtained
by usage of the service, including, but not limited to, any charges
incurred by any telephone company, local or long distance. You agree to
defend, indemnify, and hold Lodinet harmless from any
claims, losses, and damages, including attorney's fees, resulting from
your violation of any of the provisions of this Agreement or your
placement or transmission of any materials or content onto LODINET’S servers, or from any and all use of your account, with
or without your knowledge or consent. This agreement to indemnify shall
survive the termination of the Agreement.
4. Customers utilizing unmetered access accounts are flat rate for
normal and reasonable metered usage. Continual excessive use may result in
termination of services. While the number of hours per month for a
unmetered access account may be unmetered (billed for units of usage), the
monthly fee that Lodinet assesses the customer is not
intended to constitute an offer of a dedicated line. A dedicated line is a
communications device and telephone line specifically for the usage of one
customer and Lodinet, providing the customer
guaranteed access upon demand with no time restrictions. Customer
acknowledges that in order to keep LODINET’S costs
low and ensure maximum utilization by all users, Lodinet reserves the right to determine reasonable usage on a
case-by-case basis, and terminate any connection that appears to be
inactive, neglected, or mechanized.
Section 5: Electronic Communications Privacy Act
1. Customer agrees that LODINET’S Services and the
Internet are not considered secure communications media for the purposes
of the Electronic Communications Privacy Act. Thus, Customer has no
expectation of privacy in unencrypted communications transmitted or
received over the Internet by LODINET’S Services or
otherwise and will not rely on any such expectation of privacy.
Section 6: Child Online Protection Act (COPA) Notice
1. The following general information is solely provided due to the
requirements of the federal Child Online Protection Act. Lodinet does not endorse, nor is it affiliated with or connected
to, any of the software providers described herein. Lodinet makes no warranties of any kind or nature with respect to
the products or services supplied by the providers listed in this section
of the Agreement. Customer assumes all risk of harm or injury to any
person or property related to the use of any information, product or
service contained in this paragraph.
Parental control protections such as computer hardware, software or
filtering services are commercially available and may assist Customer in
limiting access that is harmful to minors. Set forth below are Uniform
Resource Locators (“URLs”) identifying locations on the World Wide Web
at which Customer can find more information about obtaining and using
parental control protections. The following list is not exhaustive and is
provided only for the convenience of the Customer.
Section 7: Miscellaneous
1. This Agreement will be governed by and construed in accordance with
the laws of the State of California, excluding its conflict of laws
principles. The parties' consent to the exclusive jurisdiction and venue
of the state and federal courts located in and serving San Joaquin County,
California. The parties submit to the personal jurisdiction of such
courts.
2. Section 4 and your obligation to pay amounts due under this
Agreement will survive termination of this Agreement.
3. If any aspect of the Agreement is held to be unenforceable, such
aspect will be performed only to the extent necessary and in such a manner
to preserve to the greatest extent possible to affect the original intent
of the parties. The remainder of this Agreement will remain in full force
and effect.
4. You shall not sell, transfer or assign this Agreement.
5. Except for the payment of money, neither party will be liable for
any failure or delay in performance under the Agreement, which might be
due, in whole or in part, directly, or indirectly, to any contingency,
delay, failure, or cause of any nature beyond the reasonable control of
such party, including without limitation acts of nature, court or
government.
Acceptable Use Policy
THIS ACCEPTABLE USE POLICY (“POLICY”) IS AN INTEGRAL PART OF THE
Lodinet SERVICE AGREEMENT.
1. Lodinet is committed to providing the highest
quality Services in a virtual environment respectful of all customers.
Therefore, Lodinet reserves the right to remove any
materials or terminate Services that, in the sole discretion of Lodinet, violate this Policy. Notwithstanding any contrary
provision contained in the Service Agreement, this Policy may be amended
from time to time by Lodinet upon a minimum of
thirty (30) days notice.
2. GENERAL RESTRICTIONS ON CONDUCT AND COMMUNICATIONS.
A. Minors using the Services must have parental or guardian consent.
B. Customer shall not use Services for the commercial dissemination
of E-mail.
C. Customer shall not restrict or inhibit any other customer from
using and enjoying Services or the Internet.
D. Customer shall not simultaneously use the same username and
password to access the Services.
E. Customer shall not remain logged-on to Services when those
Services are not being actively utilized by Customer.
F. Customer shall not upload, post, mail, display, or otherwise
transmit in any manner any content, communication, or information that
is unlawful, harmful, harassing, threatening, abusive, hateful,
libelous, defamatory, obscene, pornographic, profane, vulgar, indecent,
sexually explicit, intended to offend any person based on a person’s
race, ethnic heritage, national origin, sex, sexual orientation or
preference, age, physical or mental illness or disability, marital
status, employment status, housing status, religion, or other
characteristics as may be defined by applicable civil rights, or
otherwise objectionable to Lodinet. Prohibited
communications include, but are not limited to, otherwise objectionable
information of any kind, any transmissions constituting, encouraging,
soliciting, or aiding or abetting any conduct that would constitute a
criminal offense, give rise to civil liability, or otherwise violate any
local, state, national or international law, including without
limitation the U.S. export control laws and regulations.
G. Customer will not upload, post, mail, display, or otherwise
transmit in any manner any content, communication, information, or
software that contains a virus, cancelbot, trojan horse, logic bomb,
worm or other harmful component.
H. Customer will not upload, post, mail, publish, transmit,
reproduce, or distribute in any way, information, software, or other
material obtained through Services that is protected by copyright,
patent, or other proprietary right, or derivative works with respect
thereto, without obtaining permission of the copyright or patent owner
or rightholder.
I. Customer will not send unsolicited advertising or promotional
materials to other Lodinet Customers or Internet
users.
J. Customer will not run or allow any other person to run Maillist,
LISTSERV, or any form of autoresponders from Customer’s account.
K. Customer will not violate the security of any computer network or
decipher or discover passwords or security encryption codes.
L. Customer will not impersonate any person living or dead,
organization, business, or other entity, or use any name or communicate
under any false name that Customer is not authorized to use.
M. Customer will not to attempt to, or actually cause, traffic levels
to LODINET’S Services or other networks to rise
without reason or for any purpose, including, but not limited to,
transmitting large files to people for malicious purposes, mailbombing,
transmissions intended to raise the cost of another network provider’s
access through excessive traffic levels, or repeatedly sending the same
content to another person for the purpose of harassment. Lodinet, in its sole and absolute discretion, shall determine
whether an account is utilizing an excessive amount of bandwidth or
other resources.
N. Customer will not engage in any spamming at any time. Lodinet reserves the right to block or filter mass solicitations
on or through LODINET’S service that constitute “spamming”
as defined in this Agreement, regardless of the source or origin of such
mass solicitations. Spamming consists of any of the following:
i. Sending one or more electronic messages once or repeatedly to
any recipient without that recipient’s express or implied consent;
ii. Sending one or more electronic messages once or repeatedly to
any group of recipients without the express or implied consent of each
of the recipients in that group;
iii. Sending any electronic message to any recipient, whether once
or repeatedly, when the primary purpose of the message is to harass,
bother, annoy, disturb, distract, offend, embarrass, threaten, coerce,
or cause distress, unwanted attention or discomfort to the recipient,
for any reason whatsoever, regardless of the recipient’s express or
implied consent;
iv. Sending to any recipient or group of recipients without the
express consent of the recipient or of each of the recipients in that
group, any electronic message that solicits participation in chain
letters, multilevel marketing opportunities, franchises, business
opportunity ventures, investments, pyramid schemes, or charitable
donations; or
v. Sending any electronic message to any recipient, whether once or
repeatedly, when the primary purpose of the message is to cause
excessive use of the computers or telecommunications equipment of the
recipient, of the Lodinet, or of any third person
or network.
Customer hereby agrees to abide by this Acceptable Use Policy.
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